Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Sign up for our newsletter
• Complete a contact form
• Request a quote
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Mailing address
• Phone number
• Service address
• Billing information

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages visited
• Time and date of your visit

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process and complete transactions
• Send administrative information, such as service updates
• Respond to inquiries and provide customer support
• Send marketing and promotional communications
• Improve our website and services
• Conduct research and analysis
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information with third parties in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

Legal Requirements

We may disclose your information where required by law or if we believe such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through our Cookie Management System. For more information, please see our Cookie Policy.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access personal information we hold about you
• Right to request correction of inaccurate information
• Right to request deletion of your information
• Right to object to or restrict processing
• Right to data portability
• Right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes. The updated version will be effective as of the date stated at the top of this document.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

PowerGrid Energy
350 Bay Street, Suite 400
Toronto, ON M5H 2S6
Canada

Phone: +1 (416) 555-0123
Email: [email protected]