Last Updated: October 25, 2023
Welcome to PowerGrid Energy. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms.
Please read these Terms carefully before using our website or services. If you do not agree to these Terms, you may not access or use our website or services.
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
We reserve the right to modify these Terms at any time. All changes are effective immediately upon posting on our website. Your continued use of our website or services after the posting of revised Terms means you accept and agree to the changes.
Our services are available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. By using our services, you represent and warrant that you meet these eligibility requirements.
Some features of our services may require you to register for an account. You agree to:
We reserve the right to suspend or terminate your account if we suspect any unauthorized access or use.
PowerGrid Energy provides electricity and natural gas supply services to residential and commercial customers in Canada. Specific service details, including rates, terms, and conditions, are provided in separate service agreements or contracts. These Terms govern your use of our website and general interactions with our company.
If you purchase services from us, you agree to pay all fees and charges associated with your service plan. Payment terms, including billing methods, due dates, and late payment fees, are detailed in your service agreement.
All fees are exclusive of applicable taxes unless otherwise stated, and you are responsible for paying any taxes that apply to your use of our services.
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of PowerGrid Energy or our licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website and content for personal, non-commercial purposes. This license does not include the right to:
If you submit any content to our website, including but not limited to comments, reviews, or feedback, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, publish, distribute, and display such content.
You represent and warrant that you own or control all rights to the content you submit and that the content does not infringe upon the rights of any third party.
Your privacy is important to us. Our Privacy Policy describes how we collect, use, and disclose information about you. By using our website or services, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.
Our website may contain links to third-party websites that are not owned or controlled by PowerGrid Energy. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party websites you visit.
We may terminate or suspend your access to our website or services, without prior notice or liability, for any reason, including if you breach these Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Our website and services are provided on an "as is" and "as available" basis. PowerGrid Energy makes no warranties, express or implied, regarding the operation or availability of our website or the quality, accuracy, or reliability of our services.
To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.
In no event shall PowerGrid Energy, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, resulting from:
In no event shall our total liability to you for all claims exceed the amount you paid to us for the services in the preceding 12 months (or $100 if you have not made any payments to us).
You agree to defend, indemnify, and hold harmless PowerGrid Energy, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our website or services or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario, and you hereby submit to the personal jurisdiction of such courts.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions will continue in full force and effect.
If you have any questions about these Terms, please contact us at:
PowerGrid Energy